As a healthcare facility, we clean and disinfect patient and common areas regularly to prevent the spread of illness among our patients. We also have increased our cleaning frequency with an added focus on client and employee areas, and have hand sanitizer available throughout our hospital. We also are utilizing personal protective equipment within the clinic (masks, gloves, and gowns - the normal course for veterinary care).
We also are following the Center for Disease Control and Prevention guidelines - including frequent hand washing, advising individuals with sickness or respiratory symptoms to stay home and avoiding close contact with people who are sick or suspected of being sick.
Clients that are feeling ill, have traveled overseas during the last two weeks, or have been in close contact with someone who might be infected with COVID-19 or other contagious illness (Cold, or Flu) should refrain from visiting us at this time. We may ask that you find someone else to bring your pet to receive veterinary care. You may also schedule a phone consult with a veterinarian instead.
If your pet has an emergency, please call us so we can discuss an appropriate plan to support your pet's visit for care.
Prescriptions - We will continue to mail prescriptions refills to owners. Our priority will be to refill critical medications first and to offer mailing at no additional cost for all medications. We are now mailing all preventative medications to pet owners. For non-preventative, essential medications that are needed in less than 5 days, we are supporting owners picking these up "Curbside". Please call us when you are on your way so we can have your pet's medication when you arrive.